Welcome to Karen Kayaks, your go-to destination for all things outdoor and travel! Were thrilled to have you here, and we want to ensure your experience with us is as smooth and enjoyable as possible. Please take a moment to review our Terms and Conditions:

Welcome to Karen Kayaks. By placing an order with us, you agree to the following terms and conditions:

1. Orders

  • Orders can be placed through our official channels only.

  • All orders are subject to availability and confirmation.

2. Pricing

  • All prices are listed in local currency and are inclusive/exclusive of applicable taxes (as stated at checkout).

  • Prices are subject to change without prior notice.

3. Payment

  • Cash on Delivery (COD) only.

  • We do not accept electronic payment methods such as credit/debit cards, UPI, bank transfers, or digital wallets.

  • Payment must be made in full at the time of delivery.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery timelines may vary by location, generally 5–10 business days.

  • We are not liable for delays caused by courier partners, weather conditions, or unforeseen events.

5. Returns & Exchanges

  • Due to the nature of our products, returns are only accepted in cases of manufacturing defects or damage during delivery.

  • Customers must report any issue within 48 hours of delivery by contacting us at [email protected].

  • Exchanges are subject to product availability.

6. Cancellation Policy

  • Orders may be canceled before shipment. Once shipped, cancellations are not possible.

7. Liability

  • Karen Kayaks shall not be held liable for any indirect, incidental, or consequential damages arising from product use.

  • Customers are responsible for the safe handling and proper use of kayaks and accessories.

8. Contact Information

For any inquiries, please reach out to us:
📧 Email: [email protected]